Dear valued customer,
We would like to remind you of our return policy to ensure your satisfaction with your purchase. It is important to note that we require that items are returned in the same pristine condition as they were received, including all original packaging, gift box, receipt, and item tag. We kindly request that you return your item within 14 days of delivery for us to consider your return request. Please note that customized orders, including any alterations requested by the customer, are not eligible for return.
After we receive your returned item, we will process your refund within five business days. Thank you for choosing our company, and we hope to continue serving you in the future. If you have any questions or concerns regarding your return, please do not hesitate to contact us.
– Cindy Jewelry & CO
Shipping returns
To return your product, you should mail your product to: 1014 N Main Street Ste B38, Pearland, TX 77581.
Delivery times for exchanges can vary depending on where you are. If you’re returning an expensive item, it’s best to send it by a trackable service and consider buying shipping insurance. If you’ve got any questions, just email us.
Need help?
Contact us at contact@cindyjewelry.co for questions related to refunds and returns.